jobs in hospitaility Archives - Eather Recruitment https://www.eatherrecruitment.com.au/tag/jobs-in-hospitaility/ Employment Agency, Recruitment, Labour Hire, Outplacement, employee assistance and jobs in Port Macquarie and Mudgee. Thu, 30 Oct 2025 14:37:31 +0000 en-AU hourly 1 Make your job easier and enjoy the customer interaction https://www.eatherrecruitment.com.au/make-your-job-easier-and-enjoy-the-customer-interaction/ Thu, 30 Oct 2025 14:37:31 +0000 http://www.eatherrecruitment.com.au/?p=2561 Leave a positive lasting memory for your customers with the right response to "Thank you" can work as an competitive edge! What are your staff saying?

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It’s a pleasure and you’re very welcome!

Many businesses in Australia like to say “no worries” when responding to customer praise, but really, is this best reaction?  It triggers negative thoughts… was there a problem? when in fact, your customer’s experience was positive!

Almost all cultures have a response to “thank you” and we need to improve ours! Start by training staff to smile, make great eye contact and say “It’s a real pleasure” or “You’re very welcome”!

One of my best experiences was when a Barista responded to me with “I want you to be 100% happy!

Any of these warm, genuine responses will leave a smile on your customer’s face and a lasting positive thought about your business!

 Thanks to the wonderful staff at Casualities Espresso for their bright, happy service!

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