The decision to implement a team uniform is often a debatable one. However, uniforms can benefit you, your team and your customers …
Got to get personality plus to get the return business!
Hairdressers and Baristas can measure their impact on sales by repeat business, YES! it’s called Loyalty and no woman feels great if they have to change hairdressers! It’s the same with the Barista /customer relationship!
Complain with positive effects…
Many of us give a complaint with dread. Often we are reluctant to speak up, sometimes fearing confrontation, repercussions and / or even “making a scene”. However, complaints can be made effectively and assertively and can help build better relationships and stronger communication skills… and in the end get you what you want! it’s often a win-win!